Buying a rug online
Many of us do this, however understandably some are very cautious – being aware that a computer screen image may look different to the real thing.
But many hundreds of people do just that. From the rug seller’s point of view, the larger and clearer the image can be, the more likelihood of happy customers.
We spend a good deal of time getting the rug image right – by the end of putting the new season rugs online we’d be happy not to see another for, oh, at least a year!
This is the largest size we display, however if a customer wants to see a larger rug image, we email that through, or even post a printed copy. Do you think this is big enough to display on line?
Wilton rugs
I asked Des about Wilton rugs:
The word “Wilton” refers to the type of weaving method used to produce the rugs displayed on our website. “Wilton” is one of the oldest machine-made weaving crafts and is renowned for the ability to produce carpets and rugs in the finest worsted yarns and also in the highest yarn density.
This means that the “Wilton” weaving method can produce a very high quality pencil point design definition which will not only look better, but will also maintain those good looks because the yarn density will wear better.
All of the rugs offered on our website are produced by the “Wilton” weaving method which is a mark of quality.
Rug Size Tips
When ordering your rug online, please check your size requirements carefully as you don’t want to buy a rug that is too big or too small.
Dining Room: If you are buying a rug to go under a dining room table then please add a minimum of four feet (1.20 Metres) to the overall size of your dining table.
Hallway Rug Runners: Your hallway runner rug should be up to two feet (0.60 Metres) shorter than the hall length, and please remember the door opening restriction which should not conflict with the runner.
Rug care
Vacuuming: Regular vacuuming is vital to keep your rug in tip top condition. High traffic areas should be vacuumed on a daily basis to remove normal household dirt and grit which causes abrasion to the yarn fibres. Remember that the cleaner the rug – the longer it will last.
Furniture: Try to rearrange your furniture to create wear distribution over the rug surface – your rug will look better for longer.
Rug Rotation: Rotate your rug 180% to help to distribute the wear – help your rug to look better for longer.
Brushing your rug will help to lift pile back to the original pile direction or setting and give a refreshed look to your rug. Try a stiff broom, or even better a stiff hand brush to brush the pile back and improve the appearance. Be careful not to be too vigorous as this may distort the pile setting and character.
Rug Beating: Do not beat your rug or shake your rug too vigorously as this may cause distress and possible shape distortion to the integrity of the weave construction.
Rug protection tips
Spills and Thrills: There is nothing more annoying than to have an accident on your brand new rug, but accidents will happen so be prepared. Please don’t wait for the first accident to happen before buying one of the many stain or spot removers from your local hardware store. It is always wise to tackle stains immediately by following the instructions on the stain removal product. Most of these products are also suitable for other textile products in your home.
Heavy Furniture: It is always wise to invest in furniture cups to avoid indentation by heavy furniture. Some heavy furniture may have to be in a fixed position in your room and therefore it would be wise to move the rug to a slightly different position from time to time. Never drag heavy furniture across the rug as this may cause surface damage or damage to the woven structure.
Soil Barrier Mats: Soil barrier mats are always a good investment as these help to scrape soil, grit and moisture from shoes, and helps to prevent damage to all household flooring products.



